Terms of service
Last updated: August 11, 2026
These terms govern the use of the AlmostThere web and mobile application, operated by Dagmar Drbálková, IČO 22360999, se sídlem V Jezírku 544, 252 43 Průhonice ("the operator"). By creating an account you agree to them.
1. What the service does
AlmostThere is a planning tool. From the goal and deadline you enter, it uses AI to build a hierarchical plan — monthly milestones, weekly targets and daily tasks — and adapts it as your actual completion rate changes.
The service is digital content supplied online, available for the duration of your subscription.
2. Account and registration
An account is required to use the full service. The information you provide must be accurate and current, and you are responsible for keeping your credentials secure.
Accepting these terms and the privacy policy is a mandatory part of registration. Registration cannot be completed without it.
An account is for one person. Sharing access with others is not permitted.
The service may be ordered by persons aged 18 or over. Younger users may use it only with the consent of a legal guardian, who is responsible for such use.
3. Subscription, price and payment
The service costs a single monthly subscription of 179 CZK, or 1790 CZK a year. The price shown on the website and in the app store is the final price — there are no hidden charges.
The price shown is final and includes value added tax, which Stripe remits as the merchant of record. The operator is not registered for VAT.
The subscription renews automatically at the end of each billing period until you cancel. You can cancel any time in your account settings; the service remains available until the end of the period already paid for.
Payments on the web run through Stripe Managed Payments. In this arrangement Stripe acts as the merchant of record: it concludes the payment transaction with you, issues the receipt and remits value added tax. The operator is the supplier of the service itself.
Responsibility is divided accordingly. For questions about payment, receipts, refunds or payment disputes, contact Stripe. For questions about how the app works or its quality, contact the operator — defects in the service provided are the operator’s responsibility.
As the merchant of record, Stripe is entitled to decide independently on refunding a payment or resolving a payment dispute, including without the operator’s prior agreement.
Payments made inside the mobile apps are processed by the Apple App Store or Google Play under their own rules; managing and cancelling such subscriptions is handled directly through that store.
We will announce any price change at least 30 days in advance. Existing subscribers keep their original price until they cancel.
4. Withdrawal and complaints
As a consumer you have the right to withdraw from the contract within 14 days of concluding it, without giving a reason.
By accepting these terms you expressly request that the service starts working immediately after payment, that is before this period expires, and you confirm that you have been informed of the consequences. We send you confirmation of that consent and of the information by email right after the purchase.
If you withdraw after the service has started, the right of withdrawal does not disappear entirely: you pay a proportionate part of the price corresponding to the time the service was available to you, and the rest is refunded. The proportion is calculated from the length of the period paid for.
You may withdraw by any clear statement, for example by email. A model withdrawal form is available on a separate page, also linked from the confirmation email; using it is optional.
We refund by the same means you used to pay, no later than 14 days after the withdrawal reaches us. Because Stripe is the seller of the payment, the refund may come directly from them.
If the service does not work as it should, contact us. We will try to fix the fault within a reasonable time; if that is not possible, you are entitled to a proportionate discount or a refund for the unused period.
5. What the subscription covers, and abuse protection
The subscription covers up to five goals running at once and ten new plans per calendar month. A new plan counts at the moment you create a goal and the service builds its breakdown.
Working with a goal you already have does not count towards the limit and is not restricted: the breakdown into weeks and days, the daily tasks and replanning when your pace changes all stay available even after the monthly limit on new plans is used up. The app shows you how much of the limit you have used at any time; the limit resets on the first day of each calendar month and unused capacity does not carry over.
On top of this limit, a technical cap on total AI usage applies to each account. Its sole purpose is protection against abuse — typically high-volume automated requests — and it is set so that use within the limits above will not reach it. Should it nonetheless be reached, we will tell you and explain why; finished plans and all other features remain available.
6. Acceptable use
The service may not be used for unlawful activity, to circumvent technical measures, for automated data scraping, or for anything that could disrupt its operation or availability for others.
In case of serious or repeated breach we may restrict or close the account. Where we do, we refund the proportionate part of the subscription for the unused period, unless the breach involved deliberate harm to the service.
7. Liability
AlmostThere is a planning aid. We do not guarantee that you will reach your goal — that depends primarily on you, on circumstances, and on the accuracy of what you enter.
Plans are generated by AI and may contain inaccuracies or unsuitable recommendations. Treat them as a draft, not as professional advice. The app does not provide medical, legal, financial or other professional advice; for goals touching those areas, consult a qualified professional.
To the extent permitted by law, the operator's liability for damages is limited to the amount paid in subscription fees over the preceding 12 months. Mandatory consumer rights are unaffected.
8. Third-party processing
We use suppliers to run the service: Anthropic (AI plan generation), Stripe (web payments), Apple and Google (in-app payments), and a hosting provider.
The content of your goals is sent to the AI provider solely to generate your plan. Details of personal data processing, the legal bases and your rights are in the privacy policy.
9. Changes to these terms
We may change these terms. We will notify you of any material change by email or in the app at least 30 days in advance. If you do not agree, you can cancel your subscription before the change takes effect.
10. Governing law and disputes
This relationship is governed by the law of the Czech Republic. Consumer rights arising from the law of your country of habitual residence within the EU are unaffected.
We will try to resolve any dispute by agreement. As a consumer you may also turn to the Czech Trade Inspection Authority (coi.cz) as the body for out-of-court resolution of consumer disputes.